At Chubby Bear Kids House, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or interact with our services.
By using our website and services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you place an order or interact with Chubby Bear Kids House, we may collect the following information:
Personal Information
- Full name
- Contact number
- Email address
- Delivery address
- Billing information
- Order details and purchase history
Payment Information
- Payment details required to process your order
- Transaction information provided through our payment providers
We do not store your full payment card details.
Website Usage Information
- IP address
- Browser information
- Device information
- Website browsing activity
- Cookies and similar technologies
2. How We Use Your Information
We collect and use your information for the following purposes:
- To process and fulfil your orders
- To arrange delivery and provide order updates
- To contact you regarding your purchase
- To provide customer support
- To process exchanges, store credits, or other customer service requests
- To improve our products, website, and shopping experience
- To send promotional updates, offers, and marketing communications (if you have opted in)
3. Sharing Your Information
Chubby Bear Kids House may share your information only when necessary to provide our services, including:
- Courier and delivery partners to deliver your orders
- Payment service providers to process payments
- Website and technology service providers who assist with our business operations
We do not sell, rent, or trade your personal information to third parties.
4. Cookies
Our website may use cookies to improve your browsing experience.
Cookies help us:
- Remember your preferences
- Understand website traffic and customer behaviour
- Improve website performance
- Provide a better shopping experience
You may disable cookies through your browser settings, but some website functions may not work properly.
5. Data Protection & Security
We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure.
However, please understand that no online transmission or storage method is completely secure, and we cannot guarantee absolute security.
6. Your Rights
You may request to:
- Access the personal information we hold about you
- Update or correct your personal information
- Request removal of your personal information where applicable
- Unsubscribe from marketing communications
To make a request, please contact us through our official communication channels.
7. Marketing Communications
With your consent, we may send you updates about:
- New product launches
- Promotions and campaigns
- Special offers
- Chubby Bear Kids House announcements
You may unsubscribe from marketing messages at any time.
8. Third-Party Links
Our website or social media pages may contain links to third-party websites or platforms.
Chubby Bear Kids House is not responsible for the privacy practices, content, or security of these external websites. We encourage customers to review their privacy policies before providing personal information.
9. Children’s Privacy
Chubby Bear Kids House sells children’s products but does not knowingly collect personal information directly from children.
All purchases and customer communications should be made by a parent, guardian, or authorized adult.
10. Policy Updates
Chubby Bear Kids House reserves the right to update this Privacy Policy from time to time.
Any changes will be posted on this page with the updated date.
11. Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact:
Chubby Bear Kids House
Instagram: @chubbybearkids
Email: chubbybearkids@gmail.com
Thank you for trusting Chubby Bear Kids House. We are committed to protecting your privacy while providing a safe and enjoyable shopping experience.